Website Privacy Policy

This Privacy Policy explains how Nexal Technologies Ltd (“Nexal”, “we”, “us”, or “our”) collects, uses and protects personal data when you visit or use our website.

This policy applies to our marketing website and related web pages operated by Nexal. It does not replace the separate privacy notices that apply to specific Nexal services or activities, including our recruitment process, early access requests, or the Nexal Intelligent P&ID Sync plugin.

Who is responsible for your data

Nexal Technologies Ltd is the data controller for personal data collected through this website.

Nexal Technologies Ltd is a private limited company registered in England and Wales.

Registered office:
3rd Floor, 86–90 Paul Street
London, England
EC2A 4NE
United Kingdom

If you have any questions about how we use your personal data, or wish to exercise your rights, you can contact us at: privacy@nexaltechnologies.com

What information we collect

Depending on how you use our website, we may collect the following information:

Information you provide to us

If you contact us, request a demonstration, submit an enquiry, sign up for updates, or otherwise communicate with us through the website, we may collect information such as:

• Your name
• Email address
• Company or organisation
• Job title or role
• Information contained in your enquiry or message
• Any other information you choose to provide

You are not generally required to provide personal information simply to browse our website.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Approximate location derived from your IP address
• Pages visited and interactions with the website
• Referring website or source
• Date and time of visits
• Other standard technical and usage information

We use this information to operate, secure and improve our website and to understand how visitors use it.

Cookies and similar technologies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that allow a website to recognise your device and remember certain information.

We may use cookies for purposes including:

• Operating and securing the website
• Remembering preferences
• Understanding website usage and performance
• Measuring the effectiveness of our marketing
• Improving the website and user experience

Where required by law, we will ask for your consent before placing non-essential cookies or similar technologies on your device.

You can also control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Why we use your information

We may use personal data collected through the website to:

• Provide and operate our website
• Respond to enquiries and requests
• Arrange product demonstrations or conversations
• Communicate with you about Nexal and its products or services
• Understand how our website is used and improve it
• Monitor and maintain the security of our website
• Prevent fraud, abuse or other unlawful activity
• Comply with legal and regulatory obligations
• Establish, exercise or defend our legal rights

We will only use your personal data where we have a lawful basis to do so under applicable data protection law.

Depending on the circumstances, our lawful basis may include:

• Consent, where you have given us permission to use your information for a particular purpose;
• Legitimate interests, where processing is necessary for our legitimate business interests and those interests are not overridden by your rights;
• Contract, where processing is necessary to take steps at your request before entering into a contract or to perform a contract; or
• Legal obligation, where we are required to process information to comply with the law.

Where we rely on consent, you may withdraw that consent at any time.

Marketing communications

If you choose to subscribe to receive product updates, launch news or other marketing communications from Nexal, we will use your information for that purpose in accordance with our Early Access Requests Privacy Notice.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the relevant communication, or by contacting us at privacy@nexaltechnologies.com.

We do not sell, rent or trade personal data for marketing purposes.

Who we share your information with

We may use third-party service providers to operate our website and business. These providers may process personal data on our behalf where necessary to provide their services.

Depending on how our website is operated, these providers may include services for:

• Website hosting and infrastructure
• Website analytics
• Forms and communications
• Email delivery and marketing
• Security and fraud prevention
• Customer relationship management

We require service providers that process personal data on our behalf to handle that information appropriately and in accordance with applicable data protection requirements.

We may also disclose personal data where necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users or others.

We do not sell personal data.

International transfers

Some of our service providers may process personal data outside the United Kingdom or European Economic Area.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer is protected in accordance with applicable data protection law. This may include relying on an adequacy decision or appropriate contractual safeguards such as the UK International Data Transfer Agreement, UK Addendum to EU Standard Contractual Clauses, or EU Standard Contractual Clauses, where applicable.

How long we keep your information

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, regulatory or reporting requirements.

The retention period will depend on the nature of the information and why we collected it.

For example, information relating to an enquiry may be retained for as long as reasonably necessary to respond to and manage that enquiry and any resulting business relationship.

Marketing subscription data is handled in accordance with our Early Access Requests Privacy Notice.

Recruitment information is handled in accordance with our Recruitment Privacy Notice.

Your rights

Under applicable UK and EU data protection law, you may have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete personal data;
• Erase your personal data in certain circumstances;
• Restrict processing in certain circumstances;
• Object to certain types of processing, including processing based on legitimate interests and direct marketing;
• Data portability, where applicable;
• Withdraw consent where we rely on your consent as our lawful basis for processing.

To exercise any of these rights, please contact:

privacy@nexaltechnologies.com

We may need to verify your identity before responding to a request.

You will not normally have to pay a fee to exercise your rights. We will respond to valid requests within the timeframe required by applicable data protection law.

Third-party websites

Our website may contain links to websites, services or platforms operated by third parties.

Those websites have their own privacy policies and terms. Nexal is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Children's privacy

Our website is intended for business and professional users and is not directed at children.

We do not knowingly collect personal data from children through our website.

Complaints

If you have concerns about how we have handled your personal data, please contact us first at:

privacy@nexaltechnologies.com

You also have the right to lodge a complaint with the relevant data protection supervisory authority.

For the UK, this is the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

If you are located in the European Economic Area, you may also contact the data protection authority in the country where you live or work.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal data.

The “Last updated” date at the top of this policy indicates when it was most recently revised.

Contact

Nexal Technologies Ltd
3rd Floor, 86–90 Paul Street
London, England
EC2A 4NE
United Kingdom

Data protection: privacy@nexaltechnologies.com